Strategic Operations & Scalable Growth

Strategy.
Operations.
Readiness.

We provide the senior operational leadership to guide your most complex initiatives from concept to successful launch.

The Pain:

You need to launch a new service line, open new clinics, or roll out a new EHR, but you lack the internal bandwidth to ensure it's done right. You are worried about operational readiness, staff adoption, and costly post-launch "emergencies".

Diagram of operational bandwidth constraints
The Solution:

We act as an extension of your leadership team. We take full ownership of high-profile initiatives, from overseeing the build-out of seven primary care clinics and infusion centers to coordinating massive EHR rollouts. We create the OKR frameworks and performance scorecards to ensure every role is aligned and empower your managers to lead effectively.

Diagram of strategic operational leadership

Your Operations Questions, Answered

  • What do you mean by "operational readiness"?
    It means every detail is managed before "go-live." We oversee everything from transforming "warm shell" commercial spaces into clinics to ensuring the new EHR implementation and ICD-10 conversion strategies are flawlessly executed.
  • How do you help with performance management?
    We build the frameworks for cascading OKRs to various roles. This creates individual-level scorecards for performance management, tying daily work directly to strategic goals. We also build the reporting for compensation-impacting performance and productivity benchmarking.
  • Can you automate our existing manual reports?
    Yes. We use tools like Zapier and SQL to automate daily quality and operational reporting workflows. This significantly improves data accessibility for clinic staff and frees your team to focus on patient care, not spreadsheets.

Execute Your Vision

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