Which performance benchmarks should a medical practice track?

Most practices start with provider productivity (such as work RVUs), compensation, staffing ratios, and revenue cycle measures like days in accounts receivable. MGMA publishes national benchmarks by specialty so you can compare against peers.

Do you work alongside our leadership team or replace it?

Alongside it. We join as a project-scoped extension of your team and hand off working systems, trained staff and documentation when the engagement ends, so nothing depends on us afterwards.

How long does an engagement take, and what does it cost?

It depends on your data, your goals and how much your team wants to own. We scope every engagement in a free strategic assessment and give you a fixed plan before any work starts. Contact us to set one up.

Strategic operations

Senior operating capacity for your biggest initiatives

We act as an extension of your leadership team for the projects your managers have no room for: opening clinics, integrating acquisitions, and building the scorecards that keep everyone pointed at the same goals.

The problem

You need to open a site, absorb an acquisition or launch a service line, and your leaders are already running today's operation. The costly problems show up in the first weeks after go-live.

What we do

We take ownership of operational readiness, from space and vendors to staff training and reporting, and we build the performance scorecards and automated reporting that let your managers run the result.

Ben Miller led operational build-out and clinical readiness for 7 primary care clinics (about 45,000 patients) and 1 infusion center, including 2 conversions of commercial space into clinics, and served on the integration team for a 32-clinic acquisition.

What you get

Deliverables you own

Operational readiness

Build-outs, go-lives and launch logistics managed end to end, so systems are tested and staff are trained before the first patient.

Performance scorecards

Goals that cascade from the organization to each role, with scorecards managers can use every week.

Reporting automation

SQL-driven daily quality and operations reporting that replaces manual spreadsheet work.

Questions we answer in depth

FAQ

Common questions

Which performance benchmarks should a medical practice track?: Most practices start with provider productivity (such as work RVUs), compensation, staffing ratios, and revenue cycle measures like days in accounts receivable. MGMA publishes national benchmarks by specialty so you can compare against peers.
Source: MGMA DataDive benchmarking
Do you work alongside our leadership team or replace it?: Alongside it. We join as a project-scoped extension of your team and hand off working systems, trained staff and documentation when the engagement ends, so nothing depends on us afterwards.
How long does an engagement take, and what does it cost?: It depends on your data, your goals and how much your team wants to own. We scope every engagement in a free strategic assessment and give you a fixed plan before any work starts. Contact us to set one up.

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Plan your next initiative

Tell us what you are launching. In a free assessment we lay out the readiness plan and where we can take ownership.

Schedule a strategic assessment